PRIVACY POLICY

SALVA Perfume is committed to protecting the privacy of its customers and safeguarding their personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or make a purchase through our online store.

By using our website, you acknowledge that you have read this Privacy Policy, subject to your rights under applicable laws.

1. Information We Collect

We may collect the following types of information when you use our website or place an order:

Personal Information: Such as your name, phone number, and email address.
Delivery Information: Such as your shipping address and any details required to complete delivery.
Order Information: Such as purchased products, order value, and purchase history.
Payment Information: Information necessary to process payments through the available payment methods.
Technical Information: Such as your IP address, browser type, device information, and website usage data, depending on the technologies used.

We aim to collect only the information necessary for the purposes described in this policy and in accordance with applicable laws.

2. How We Use Your Information

We may use the information we collect for the following purposes:

Processing and confirming orders.
Preparing and delivering products to customers.
Communicating with customers about orders, deliveries, and inquiries.
Processing payments and refunds, where applicable.
Improving the shopping experience and developing our website services.
Protecting our website against fraud and unauthorized activities.
Sending promotional offers and marketing updates where the required consent has been obtained, when applicable.

3. Sharing Information with Third Parties

We may share certain personal information with trusted third parties when necessary to provide our services, including:

Delivery Companies: To complete the delivery of orders.
Payment Service Providers: To process payments and verify transactions.
Technical Service Providers: To operate, maintain, and improve our website.
Authorized Authorities: When disclosure is required by law or a lawful order from a competent authority.

We seek to limit shared information to what is necessary for the intended purpose and in accordance with applicable laws.

4. Data Protection and Security

We implement appropriate technical and organizational measures to help protect personal information against unauthorized access, loss, alteration, or unlawful disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

5. Cookies

Our website may use cookies and similar technologies to improve the user experience, remember certain preferences, support essential store functions, and analyze website usage.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionalities.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including processing orders, providing customer support, meeting legal and accounting obligations, and resolving disputes when necessary.

When information is no longer required, we take appropriate steps to delete or anonymize it, in accordance with applicable laws.

7. Your Privacy Rights

Subject to applicable laws, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your information where legally permitted.
Withdraw consent when processing is based on your consent.
Object to certain types of processing or request restrictions on processing, where applicable.
Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us using the contact details provided on our website.

8. Third-Party Links and Services

Our website may contain links to third-party websites or services, including payment providers and social media platforms.

These websites and services operate under their own privacy policies, and we do not control their data collection or usage practices. We encourage you to review their privacy policies before using their services.

9. Children’s Privacy

Our online store is not designed to independently target children, and we do not knowingly collect children’s personal information without an appropriate legal basis or parental consent where required.

If we become aware that personal information has been collected from a child in violation of applicable laws, we will take appropriate steps to address the situation.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, practices, or legal requirements.

Any updated version will be published on this page. We encourage you to review this policy periodically to stay informed of any changes.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal information, please contact the SALVA Perfume team using the contact details provided on our website.

We will handle privacy-related inquiries carefully and in accordance with applicable laws and procedures.

Thank you for trusting SALVA Perfume. Your privacy matters to us.